Back to home

How can we help?

Get help with your adventure, PDF delivery or privacy.

Contact ScamperCub

Email admin@scampercub.com for product support, download problems or privacy requests.

Please include your order reference, a short description of the problem, and any error message. Do not send your card number, security code, passwords or unnecessary child photos. We may ask you to verify ownership before discussing or changing an order.

Email support

Before starting a second purchase

If you already paid, reopen your order page in the same browser used for checkout. If generation failed, use Try again. If you still cannot download the file, contact us with the order reference; you do not need to buy it again just to report a delivery problem.

Privacy and purchase information

Read our Privacy page for photo and data retention information, and our Terms for delivery, permitted use and refund information. Lemon Squeezy handles payment receipts and payment-provider enquiries.